Question 1

What analytics platforms do you work with?

Accepted Answer

We specialize in implementing Mixpanel, Amplitude, PostHog, and Customer.io. We help you choose the right platform based on your specific needs, budget, and use case, then implement it properly with comprehensive event tracking, dashboards, and team training.

Question 2

How long does implementation take?

Accepted Answer

Implementation timelines vary by package: Starter Package takes 1-2 weeks, Professional Package takes 2-3 weeks, and Growth Package takes 3-4 weeks. All packages include post-launch support (2 weeks for Starter, 30 days for Professional, 60 days for Growth) to ensure everything runs smoothly.

Question 3

Which analytics platform should I choose?

Accepted Answer

The best platform depends on your needs: Mixpanel is excellent for product analytics with easy-to-use funnels and retention analysis. Amplitude excels at behavioral analysis and predictive analytics. PostHog offers open-source flexibility with session replay and feature flags. During our discovery phase, we'll recommend the best fit for your use case, team size, and budget.

Question 4

Do I need technical knowledge to use the analytics?

Accepted Answer

No technical knowledge is required. We provide comprehensive team training and create intuitive, easy-to-use dashboards tailored to your team's needs. Your product, marketing, and growth teams will be able to track metrics, analyze user behavior, and make data-driven decisions without needing any technical expertise or coding skills.

Question 5

Can you work with our existing setup?

Accepted Answer

Absolutely. We can integrate with your current tech stack including your CRM, data warehouse, and existing analytics tools. We'll audit your current setup, migrate historical data when needed, and ensure a smooth transition without losing any important data or disrupting your operations.

Question 6

What happens after the initial support period?

Accepted Answer

After the initial support period, you have two options: continue independently with the training and documentation we provide, or sign up for our ongoing support retainers. Our Analytics Support retainer ($2,000/month) includes monthly reviews, dashboard updates, and campaign optimization. Our Growth Partner retainer ($4,500/month) adds bi-weekly strategy calls, A/B testing, and continuous optimization.

Question 7

Do you set up the Customer.io campaigns for us?

Accepted Answer

Yes! All packages include Customer.io integration and setup. The Starter package includes basic retention email automation. The Professional package includes 3-5 fully automated campaigns with user segmentation, behavioral triggers, and personalization. The Growth package includes advanced multi-channel campaigns with predictive engagement.

Question 8

How quickly will we see results?

Accepted Answer

You'll have actionable insights within the first week of implementation. Most clients identify their first optimization opportunities within 2 weeks and see measurable improvements in conversion rates within 30-60 days as they start making data-driven decisions and optimizing based on user behavior patterns.

Question 9

What if we're not satisfied with the implementation?

Accepted Answer

We work closely with you throughout the entire process to ensure the implementation meets your needs. Our discovery phase ensures we're aligned on goals before we start. We provide regular check-ins and progress updates, and we address any concerns immediately. Our goal is to deliver an analytics setup that drives real business value for your team.

Question 10

How is this different from hiring a full-time analytics person?

Accepted Answer

Hiring a full-time analytics hire costs $60K-$90K per year plus benefits, takes 3-6 months to recruit, and requires 2-3 months of onboarding. Our implementation costs $6K-$18K one-time, starts in 1-4 weeks, and includes multi-platform expertise from day one. You get immediate results without the long-term commitment, and can add a retainer later if you need ongoing support.

Question 11

Do you offer fractional CRO or CMO services?

Accepted Answer

Yes! In addition to analytics implementation, we offer Fractional CRO (Chief Revenue Officer) and Fractional CMO (Chief Marketing Officer) services. These include revenue operations strategy, go-to-market strategy implementation, sales analytics, marketing operations, and growth strategy execution. Contact us to discuss your specific leadership needs.

Question 12

What types of companies do you work with?

Accepted Answer

We primarily work with SaaS companies, startups (pre-seed to Series B), e-commerce businesses, and B2B companies that need to implement product analytics, optimize conversion rates, improve retention, or build data-driven growth strategies. Our clients range from early-stage startups to scaling companies with millions in ARR.

We Implement Conversion and Retention Strategies That Actually Work.

73% of SaaS companies lack documented user journeys and segment-specific playbooks.

Platforms We Implement

How we work

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Starter

Growth

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